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Within an hour of my calling, they were at my house giving an estimate. Price was reasonable, employees were friendly, and they left my house clean.
The first time we used Mass Junk was to clean out a very cluttered and dirty basement. To my surprise, the job was done in just a couple of hours and I was more than satisfied. I had no question who to call when I needed an entire apartment cleaned out. Again, done so quickly considering the amount of furniture and debris that was in there. I would recommend them over any other service in the area. Rates can't be beat and all the guys are polite and professional. Thanks again Will for always being there when we needed you!
To expedite purchasing a house, I agreed to allow the seller to leave possessions in the house. I had 850 sq ft of living space + basement + garage, all so full of stuff that I didn't even notice that there was an old stove and washing machine underneath it all. They cleaned out old furniture, liquid paint, ladders, TVs, ... I was amazed.
I thought I would need to box everything up, but they came in with barrels and just hauled everything away.
They showed up exactly when they said they would. I forgot to tell them about the basement and garage. No problem! They came back the next morning with more trucks and more people (all very hard-working, professional, and friendly), and cleared it all away by the following afternoon, leaving the place completely empty, even swept up.
I doubt anyone would have done it for less money.
I emailed them on Monday morning and just a few hours later William got in touch with me. We set up a time for Wednesday at 8 AM and they showed up 15 minutes early! Early is always great in my book. Three guys came, took a quick look at our junk (broken fence posts, old bed frame, dead lawnmower, etc) and quoted us $300, which was what I had estimated it to be based on the amount of stuff we had. They even took the hazardous waste materials we had (mostly old oil and gas for the dead lawn mover) and didn't even charge me extra for it. They were in and out in a half hour, even though the yard was iced over after the snow on Tuesday.
Now my yard is free and clear of junk! First time in at least a year that there is nothing hanging around.
Easy to schedule an appointment. I left a message and received a call back within a couple of hours. Was able to schedule next morning appointment. Showed up on time, friendly and quick! Would definitely recommend.
They are on time, professional and detailed about their work. They were flexible with my companies busy schedule and hauled away very heavy used office furniture as well as junk that has accumulated in the garage. I will be using them in the future!
Called at 10am on a Saturday to have a gas stove removed picked up a few hours later and charged me less than anyone else quoted! Would highly recommended!!
These guys were great! Very easy to schedule (you can book online) and responsive. They took out some old furniture and an ancient, heavy TV, and were meticulously careful carrying them down a couple of awkward staircases. I will certainly call them the next time I have big stuff to remove -- and would recommend them highly!
These guys were awesome. They showed up earlier than expected and worked incredibly quickly. I needed a box spring lowered from my balcony because it couldn't fit down the stairs, and they handled it perfectly (and agreed to lower it on a rope rather than drop it three floors to the ground, after I expressed uneasiness about the latter option). Total price felt like a lot, but considering they did all the work from start to finish, it was worth it.
In short, MassJunk did a great job and accommodated my needs well. Highly recommended.
These guys were easy to work with even though there were some complication in what I needed removed. I piled up my stuff in the driveway and left a check for them. When I came home it was gone.